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Terms and Conditions

Credit Cards

We do NOT charge your card until your order is ready to ship. You are NEVER charged in advance for items not received.

Return Policy

  • All items must meet your approval or purchase price (less postage) will be refunded.
  • Return the item(s) in original condition within 15 days.
  • Returns must include a copy of your invoice and a statement of your desire for a prompt refund, credit or replacement.
  • We cannot, however, accept any returns made to our warehouse that arrive COD.
  • After 15 days, returns may be subject to restocking charges.

Backorders

If you do not wish to allow backorders, indicate this in the "Backorder OK?" field in the "Additional Order Info" on the checkout screen.

Mimimum Order: Due to the amount of paperwork involved with international shipping, we regret that we cannot process any order outside the US or Canada that is under $100 (merchandise total).

Currently, we ship an average of 95% of all items ordered with the initial order, and over 90% of orders themselves are shipped complete. We work hard to get items in as soon as possible and we ship them out within 24 hours of receipt. You may cancel a backorder at any time.

International Shipping: We Ship to All Countries

We ship to ALMOST ALL countries. Countries not on our approved list for Credit Card Orders must prepay by US Money Order (US Dollars) or Wire Transfer.

First Time Order from Outside US (including Canada): Due to the amount of online fraud, and our difficulty in any remedy (especially outside the US), all first-time orders are on a PRE-PAID U.S. Money Order or Wire Transfer.

Countries approved for Credit Card Payments: Australia, Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, England, Finland, France, France, Metropolitan, Georgia, Germany, Greece, Greenland, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Korea, Republic Of, Luxembourg, Mexico, Monaco, Netherlands, Netherlands Antilles, New Zealand, Northern Ireland, Peru, Poland, Portugal, Scotland, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, United Kingdom, Vatican City State (Holy See), Wales

Restricted Countries: Prepaid Orders Only: Unless your country is on the above list for Credit Card Payments, we regret that we can only ship merchandise on a prepaid basis (wire transfer or US Money Order).

CUSTOMS / IMPORT DUTIES & TAXES

Please contact your local customs officials regarding any import duties and taxes prior to placing your order. We have no knowledge or responsibility for any customs duties or taxes. We are required by law to include a commercial invoice with all shipments and we are not allowed to reduce the dollar value on your invoice or mark your package as a "gift".

EXPORT RESTRICTIONS

You are responsible for knowing what you can or cannot order for delivery to your country. These rules are constantly changing, so there is no way for us to be able to guarantee such information.